Quick call out to businesses using or considering Microsoft’s Self Service Password Reset (SSPR). Just to put any questions to reset, this really is a proven, easy, secure and inexpensive method of providing a whole new level-of-service to and for your remote workers (it’s also incredible for on-Net folks who aren’t able to logon – you can literally place a link directly on the logon screen).
Those utilizing this simple, but powerful, feature know exactly what I’m talking about. Azure SSPR doesn’t just reduce support desk costs, but provides a more efficient alternative allowing remote workers to securely change or update passwords plus (as an incredible bonus) self-remediate account lockouts – thus returning them back to work even faster.
However, if acceptance-business-policies warrant otherwise (or perhaps other trepidation(s)), I encourage you to re-evaluate this tool. There are multiple built in methods to securing remote workers’ password registration and resets (e.g. from trusted networks, compliant or hybrid joined devices, etc.).
DTS Inc. routinely employed such secure Microsoft solutions for customers. Our customizable security solutions easily fit with most any environment providing increased cost savings.
Here is a great article covering many of the basics on how Azure AD SSRP works (link).
Contact DTS Inc. to see how we can help lower costs, increase productivity and secure your environment.