Whether or not both parent and child business entities utilize cloud or on-premises technology for email services, merging the source, or child, environment into the parent can present technical hurdles and challenges.
Knowing this path streamlines such initiatives, making them far more simple and straight forward for everyone involved.
As part of the initial and ongoing email merger discovery process, DTS goes deep to capture and understand dependent business processes, security, and compliance initiatives, as well as any identified future growth. These sometimes subtle, yet important elements are presented to the business for awareness, evaluation, and alignment. In some cases, legacy child-business guidelines and elements require continued adherence (minimally) throughout, and sometimes after, the merger process. These legacy child-business rules and guidelines must be understood at their source in order to avoid potential downstream challenges.
Other Vital Elements:
Another vital element is the turnover process, or transfer of tribal knowledge. This can be broken down into a successive series of discovery and evaluation steps wherein technical and security elements are properly identified for transition or possibly deprecation.
In one form or another, whether located on-premises or in the cloud, businesses rely on existing data and email services. Such may include:
- Email Boxes (Employee, Shared Mailboxes, etc.)
- Retention and Archiving
- Security and Compliance
- Calendaring and Availability
- Malware/Virus Protection
- Federated Collaboration
- Alarm & Alert Notifications
- Remote Users/Geo-Location Services
- Scan to Email
- Business-to-Business Secure Communications
Bringing together email services must minimally encompass these dependencies. However, to be successful requires more. There remain other particulars which fundamentally make or break business initiatives, such as:
- Smooth planning and execution avoiding known pitfalls and challenges
- Providing a “white glove” end-user experience
- Professional communication plans
Included with any merger, there are technology elements. For instance, one or more combined Active Directory environments may need to integrate with existing email services (cloud/on-premises), along with HR and identity management dependencies and processes. DTS goes further to understand the necessary alignment and coalescence of these technologies and processes to properly streamline and align future business initiatives, while at the same time providing uninterrupted services during the transition.
Most of all, DTS services are always on schedule, under budget, with minimal impact, and provide timely communication.
Based on 100% alignment with present and future business requirements, DTS’ professional service provides a unique transition experience that fulfills 100% of the business’ needs and sidesteps unintended consequences. While appropriately gauging and leveraging “best industry practices”, businesses receive an effective, customized solution, ensuring for a smooth transition of their email services.
Recommended Next Step: Exchange Online Migration Services