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Mergers & Acquisitions: Email Services
Published on December 2, 2016
Woman using a laptop

Business peopleattablewithpuzzlepieces_v1_32133807mergers and acquisitions are a key component in the future growth and prosperity for all companies involved. That is, if the process is managed efficiently and effectively.

Identify Dependencies:

In any business model, there is a significant dependence upon seamless communications and collaboration internally. This becomes even more relevant with businesses that are acquired or entering into a merger. It’s vital that the communications systems stay fully functional without any loss of productivity or efficiency.

The merging of two business entities, especially when speaking of Exchange Online email services, can introduce significant challenges for the business. The most notable challenges being for the IT Services department and End-Users.

Dynamic Technical Solutions’ expertise in managing the email systems aspect of mergers and acquisitions can make the difference in ensuring that the process is smooth and simple.

Typically we are able to minimize the level of change introduced into the email services aspect of an M&A by strategic planning, alignment and communications. Our team works to ensure both End-User acceptance as well as IT adoption are attained across the board.

Capture Requirements:

Dynamic Technical Solutions’ initial goal is to understand and capture both entities’ requirements and adoption goals. Capturing business rules, security guidelines and directives is also essential and a vital part of our process. Specifically, in the area of email rules that govern the flow of transport, we rigorously review and capture white and spam lists along with communication rules. Another particular concern is legal ramifications pertaining to retention of data. Information can inadvertently be lost due to a poor understanding of how these two entities are brought together. We ensure that all aspects of the merger or acquisition are looked at as a whole and incorporated into our plan.

Graceful Integration:

Our objective is then to increase the functionality between the two businesses involved versus providing short ended solutions which limit or restrict such productivity.

With expectations, experience and business model rules properly understood, clients undergoing a merger or acquisition can expect a graceful integration between the two businesses.

We know that mergers and acquisitions can be challenging situations for those involved. Thus, we take the utmost care to ensure that proper turnover and training occurs swiftly and efficiently to the benefit of all.