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  • We do not collect personal information except to the extent you provide that information to use through email, your web browser or through our contact forms. We will not share, sell or otherwise provide non-public information to others without your consent.

Do your emails arrive?
Published on July 25, 2016
Sending E-mail from laptop via web application.

Take a peek under the hood…

In today’s digital communication market, there are vast numbers of germane reasons email messages miss their intended target(s). Through a bit of intrepidity, and certainly some investigation, one can increase the likelihood messages will hit their intended target. However, where does one start? Here are just a few areas to begin your investigation:

  • Although innocent in nature, elevated spam confidence levels (SCL) will prevent your emails from arriving.  When an email message goes through spam filtering it is assigned a spam score. That score is mapped to an individual Spam Confidence Level (SCL) rating and stamped in an X-header. The service takes actions upon the messages depending upon the spam confidence interpretation of the SCL rating.
  • SPF DNS Records – An SPF record is a type of Domain Name Service (DNS) record that identifies which mail servers are permitted to send email on behalf of your domain.
  • Message Header Analyzer – View an email message header in various email clients. You can copy and paste the contents of the message header into the Message Header Analyzer tool. View quarantine message headers –  quickly and easily copy and paste the message header text into this tool. Once in the Message Header Analyzer tool, click Analyze headers in order to retrieve information about the header.